PowerTrunkRMA Design System
8AL
RMA Created
Shipped to PT
Received at PT
Shipped to Factory
At Factory
Processing
Shipped Back
Closed
Total Open RMAs
12812%
vs. last month
In Transit
344%
Pending Actions
6
2 overdue · 4 approaching SLA

Brand

PowerTrunkPT RMAAdminPTPowerTrunk

Buttons

Status & badges

At FactoryEstimate IssuedClosedVerifiedPriorityTB9400Day 20 of 30SLA breachedRepeat RMA

Tabs

Forms

Feedback

62%

Avatars & presence

MTA Online
ABCDEF
+2

Repair estimate

part
Board replacement
RF power amplifier
$540.00
labor
Labor & diagnostics
3.5 hrs
$268.00
Total$808.00USD

Status history

At FactoryToday
Mar 12, 2026
09:24

Equipment received and verified at Spain factory.

Shipped for Repair5d
Mar 7, 2026
14:02
DHL JD0123456789
Received at PT8d
Mar 4, 2026
11:15
RMA Created12d
Feb 28, 2026
08:40

Intake checklist

Capture serial numberCritical
Photograph damageRequired
Record firmware versionNice to Have

Conversation

ML
Maria LopezPowerTrunkMar 7, 2026 · 10:15 AM
We received your unit and started diagnostics. We'll share an estimate shortly.
AL
YouMar 7, 2026 · 10:32 AM
Thanks — attaching the field fault report for reference.fault-report.pdf